Privacy Statement at Salamander Shoes of Chicago

Salamander of Chicago values our customers and we respect your privacy. The following briefly describes our privacy policy and how we collect, use and disclose your personal information, as well as your options regarding the collection, use and disclosure of your personal information. By visiting our site, you accept the practices described in this policy. This privacy policy applies only to this site and does not necessarily apply to personal information collected offline, e.g. in-store transactions or phone orders.

To be able to place an order through our site, you must complete an online registration form. You will be asked to provide us with specific personal information, such as billing, contact and payment information. To prevent credit card fraud, we must ask for your billing as well as shipping address. If they are different, please provide both addresses to us, to prevent any delay in processing your order. Any information collected about our customers through order processing or mailing list registration is used exclusively by Salamander of Chicago Customer Service to process orders, to contact you regarding a current or previous order or waiting list availability, or to inform you of special offers, regarding sales or new merchandise.

You may opt out from receiving special offers by mail or email at any time by contacting us through our website at www.salamandershoes.com or by calling our toll free number at 1.800.333.0756. You may also contact us to correct or update your personal information at any time. We do not sell, trade or otherwise disclose any customer information to third parties, except for the following necessary reasons:

• For shipping purposes, we partner with third parties (such as the U.S. Postal Service, United Parcel Service) to ship products and ensure delivery. For this reason we provide these shippers with your name, shipping address and in certain cases your email or phone number.
• To process the financial portion of your order we must provide your credit card information to financial-services corporations such as credit-card processors and issuers.
• We may be required to disclose such information in response to requests from law-enforcement officials conducting investigations; subpoenas; a court order; or if we are otherwise required to disclose such information by law. We also will release personal information where disclosure is necessary to protect our legal rights or to protect ourselves or others. For example, we may share information to reduce the risk of fraud or if someone uses or attempts to use our Site for illegal reasons or to commit fraud. Occasionally, when we must update this privacy policy, we will post changes and updates on this site so that you will always be aware of what information we collect, use and disclose. Please check back to this page when placing additional orders at a later date, so you will know if the privacy policy has been changed or updated.